Registrar-Illinois

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

Registers patients for outpatient services and inpatient admissions. Provides a positive first impression of the local entity. Collects insurance co-pay and deductibles at Point of Service. Quickly and efficiently expedites the admitting procedure.

High School Diploma or GED is preferred.

Knowledge of medical terminology is preferred.

N/A

Communicate effectively both orally and in writing.

Provide excellent customer service skills through telephone, personal and/or written communication.Able to effectively and appropriately prioritize tasks.Is flexible and adjusts to department needs.

Demonstrates competence in computer systems and applications required for the role.

Assists patients in the processing of paperwork.

Interviews patients to obtain all required financial and demographic information necessary to register that patient for any services needed.

Inputs all the collected information into the appropriate systems.

Makes sure that every patient has an appropriate order from the physician.

Calls physician’s office as necessary to obtain proper orders.

Informs patients/guarantors of their insurance co-pay, coinsurance and/or deductibles and collects at time of registration.

Fills out appropriate forms and receipts to complete the cash collection process.

Accurately scans all insurance cards, ID’s, orders and other documents.

Accurately completes MSP/medical rights forms for all patients.

Balances out cash and credit card transactions at the end of each shift and maintains individual cash bag in accordance with the cash control procedure.

Obtains copies of patients’ insurance cards, photo ID and secures appropriate consents and insurance assignments.

Recognizes that the information gathered is necessary to efficiently and effectively handle the patient’s account.

Possess the information, skill, and understanding of the work to be performed.  Actively participates in continuing education opportunities and maintains certifications, licensure as appropriate.

Abides by all safety requirements including demonstrating proper hand hygiene and wearing of Personal Protective Equipment (PPE), if applicable. 

Complies with all standards, policies and procedures including dress code, attendance and punctuality.  Attends required in-services and meetings and completes all mandatory competencies by deadline. Commits to keeping all patient, student or colleague information confidential and maintains ongoing communication and collaboration with team members. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Administrative

Standing

X

Walking

X

Sitting

X

Lifting

X

20 lbs.

Carrying

X

20 lbs.

Pushing

X

20 lbs.

Pulling

X

20 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme Cold

X

Extreme Heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Other