Medical Assistant I

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

Performs a wide variety of activities that may include both direct patient care, as well as administrative and laboratory functions.  Direct patient care may include working with patients of all ages, in-person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills. All patient care is provided under the direct supervision of the physician and/or mid-level provider. Medical assistants may also engage in reception activities, greeting and assisting patients and visitors, and help complete the business side of a patient visit. 

Completion from an accredited Medical Assistant program is required.

1 or more years of Medical Assistant experience may be considered in lieu of completion of program per department discretion.

One year of clinical experience - Preferred

Medical Assistant (MA) Certification/Registration required or must be obtained within 90 days of start date from one of the following credentialing organizations:

1. Certified MA from American Association of Medical Assistants (AAMA)

2. Registered MA from American Medical Technologists (AMT)

3. National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT)

4. Certified Clinical MA (CCMA) from National Healthcare Association (NHA)

5. Registered MA from American Allied Health (AAH)

6. Nationally Registered CMA (NRCMA) from National Association for Health Professionals (NAHP)

7. Clinical Medical Assistant Certification (CMAC) or Medical Assistant Certification (MAC) from American Medical Certification Association (AMCA)

8. Podiatric MA Certified (PMAC) from American Podiatric Medical Association (APMA)

9. Certified Ophthalmic Assistant (COA) from International Joint Commission on Allied Personnel in Ophthalmology (IJCAHPO)

Basic Life Support Certification (BLS) is required within 60 days of hire.

Ability to multi-task and problem solve with frequent interruptions

Strong verbal and written communication and listening skills

Ability to develop a rapport and maintain positive relationships with patients and coworkers while being able to collaborate in a team setting

Demonstrates time management and ability to prioritize while displaying a high commitment to quality of care

Basic understanding of electronic medical records desired

Assists in various aspects of the patient flow process including preparing and rooming the patient by obtaining vital signs and gathering/documenting/updating pertinent health information such as allergies and medications.  Records patient information in the electronic medical record and communicates to the provider as necessary.  Assists with patient paperwork and forms as needed.  Maintains stocking of necessary supplies.  May assist the provider with procedures, perform various laboratory duties and assist with reception duties such as scheduling per department discretion.

May perform miscellaneous testing which could include checks for throat pathogens, sexually transmitted diseases, urine dipsticks, pregnancy tests, lab draws (venipuncture) and lab processing.

Performs EKG’s/rhythm strips, and place/remove Holter monitors, if trained.

Assists with various aspects of diagnostic testing which may include pulmonary function tests, obtaining and/or preparing specimens, labeling/recording, and communicating results per department discretion.

Complies with all clinic policies and procedures including, but not limited to blood borne pathogens, chemical safety, laboratory, administrative, and system responsibility.

Is responsible for working with incoming mail, pulling medical records for appointments, phone messages, billing request, and reports.  Assists in making sure that key components of the record are in place, transcribing dictation and filing medical records.

Possess the information, skill, and understanding of the work to be performed.  Actively participates in continuing education opportunities and maintains certifications, licensure as appropriate.

Reduces the risk of healthcare acquired infections through compliance with current CDC hand hygiene guidelines and facility policies including the wearing of Personal Protective Equipment (PPE), if applicable.  Utilizes standard precautions during patient contact and when handling contaminated materials.  Demonstrates compliance with National Patient Safety Goals.

Complies with all standards, policies and procedures including dress code, attendance and punctuality.  Attends required in-services and meetings and completes all mandatory competencies by deadline.  Commits to keeping all patient, student or colleague information confidential and maintains excellent interpersonal communication with the health care team colleagues.

Emphasizes a holistic approach to patient care-attending to body, mind, and spirit while upholding ethical principles with patient care and all other aspects of work.  Actively involves the patient and family in decisions about care.  Promotes quality care by participating in organizational councils/committees and/or support of related process.  Documents services provided to patients in the electronic medical record in accordance with policy and requirements. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Patient Care Support

Standing

X

Walking

X

Sitting

X

Lifting

X

50 lbs.

Carrying

X

50 lbs.

Pushing

X

50 lbs.

Pulling

X

50 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme Cold

X

Extreme Heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Positions in this category may experience a

temperature change in his/her work environment.

Atmospheric Conditions

X

Vibration

X

Other