Pharmacy Informaticist

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

The Pharmacy Informaticist promotes the knowledge, integration, and application of healthcare information technology to make solution recommendations to assist in clinical targets, the organization's vision and strategic goals, and industry best practices. This position is responsible for driving optimal, efficient, and effective medication use by supporting and managing medication management systems in the health system. This role serves as a key constituent that bridges the gap between people, process, clinical knowledge, and technology in the Inpatient and/or Ambulatory settings.

Bachelor's degree in Pharmacy is required.

Doctor of Pharmacy Degree (Pharm D) is preferred.

3 years total of pharmacy experience is required.

Informatics experience in one or more of the following: Epic, Pyxis, smart pumps, IV workflow, 340b, automation solutions (eg. carousel, highspeed packaging, robotics), interfaces/integrations implementation of major vendor clinical information systems (CIS), project management, workflow redesign, clinical care transformation, and/or end user education/training is required.

Pharmacy informatics experience is preferred.

Experience supporting Epic is preferred.

Experience in project management, workflow design, process improvement, clinical care transformation and end user education/training is preferred.

Pharmacist license is required.  Licensed Pharmacist in IL or WI is preferred.

Epic certification is required or must be obtained within 4 months of hire.

Pharmacist board certification is preferred.

Excellent collaboration and listening skills, able to communicate effectively, with excellent verbal and written communication skills.

Advanced clinical knowledge of current healthcare practice, regulations, and EHR workflows with conceptual and practical understanding of various training techniques for users with various learning styles.

Strong analytical, critical thinking and decision-making skills in problem solving, with the ability to probe for information about underlying needs of the organization and user community.

Ability to work in a fast-paced collaborative team environment and prioritize multiple and often competing tasks and projects with minimal supervision and drive multiple complex projects to successful completion.

Expert conflict management skills with proven ability to interact with clinicians, physicians, and others.

Creates an environment that is positive, service oriented and that values individual perspectives while driving towards common goals; assists teammates, leadership, physicians, clinicians, and others to achieve outcomes.

Supports applications, troubleshoots, resolves issues, and initiates escalation procedures. Communicates application issues. Remains current on application/system updates. Collaborates with other teams to assist in building, design, review, validation, testing, supporting, and problem resolution related to the electronic health record and other electronic clinical systems.

Leads complex technical and clinical pharmacy projects with minimal supervision, including planning, testing, implementation, deployment, support and supports and evaluates the impact and results of the completed project. Utilizes change management strategy and communicates changes and project status with system leadership, physician leadership, health informatics leadership, operational owners, project managers, process architects, and IT members.  Provides education on new applications and/or functionality, assists with executing change management strategy (communication, buy-in, training, technical support) to enable a smooth implementation of new application changes and enhancements.

Participates in Health IT Governance process and committees and identifies, researches, validates, and logs opportunities for improvement and innovation, and propose/create effective solutions.

Serves as a pharmacy and IT expert liaison between clinicians and IT to ensure safe and effective medication therapy with the use of clinical information systems and related workflows; develops and maintains downtime procedures for pharmacy, participates in technical validation of medication therapy within order sets and other clinical technology.

Develops, implements, maintains, and optimizes health information technology training materials for pharmacists and others based on current clinical practice and workflow. Conducts classroom training and orients new and incoming pharmacists and others to a variety of applications.

Rounds in the acute and/or ambulatory setting on physicians, clinicians, and others during care delivery with the dual intention of optimizing and standardizing their workflow and identifying and developing new workflows that improve the efficiency of the clinical staff, resulting in a proactive and agile approach to issue recognition, timely resolution and knowledge sharing.

Participates in preparation and readiness for go-lives, regulatory surveys, emergency preparedness and organizational certifications/awards as it relates to clinical documentation and the use of electronic clinical systems.

Provides 24/7 hour on-call support to operations for a variety of clinical pharmacy applications in a timely and effective manner.

Possess the information, skill, and understanding of the work to be performed.  Actively participates in continuing education opportunities and maintains certifications, licensure as appropriate.

Abides by all safety requirements including demonstrating proper hand hygiene and wearing of Personal Protective Equipment (PPE), if applicable. 

Complies with all standards, policies and procedures including dress code, attendance and punctuality.  Attends required in-services and meetings and completes all mandatory competencies by deadline. Commits to keeping all patient, student or colleague information confidential and maintains ongoing communication and collaboration with team members. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Administrative

Standing

X

Walking

X

Sitting

X

Lifting

X

20 lbs.

Carrying

X

20 lbs.

Pushing

X

20 lbs.

Pulling

X

20 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme Cold

X

Extreme Heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Other