Manager-Laundry

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

Assists in oversight and leadership within assigned area of responsibility. Duties may include: assists in the management of the overall operational, budgetary, and financial responsibilities and activities; plans and allocates resources to effectively staff and accomplish the work to meet productivity and quality goals; makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures; reviews performance data that includes quality, satisfaction, engagement, and financial reports; monitors and measures productivity, goal achievement, and overall effectiveness; participates in the preparation and maintenance of reports necessary to carry out the functions of the area of responsibility; prepares periodic reports for management, as necessary or requested, to track goal accomplishment; leads colleagues using performance management and development process that provides an overall context and framework to encourage colleague contribution.

Primary duty includes managing department and regularly directing the work of at least two or more employees. Supervisory authority includes authority to hire, transfer, suspend, layoff, recall, promote, discharge, assign, reward, discipline, responsibly direct or adjust grievances.

High School Diploma or equivalent is required.

Bachelor’s degree in business, management or a related field is preferred.

2 years of progressively more responsible leadership experience is required.

2 years of laundry experience is required.

N/A

Ability to lead/manage others.

Ability to simultaneously handle multiple priorities.

Demonstrates excellent judgment and decision-making skills.

Articulate and responsive to colleagues.

Demonstrates a high commitment to quality.

Ability to build strong customer relationships.

Manages the coordination of the overall activities and operations of the department.

Assists in development and revision of policies and procedures.

Recommends the purchase of capital equipment.

Compiles and distributes required reports.

Ensures the plant is safe and clean.

Organizes daily operational duties of laundry staff.

Assists with establishing standards for performance and productivity.

Supervises staff in a consistent and fair manner.

Ensures work is completed on time.

Maintains inventories in assigned areas at designated par levels.

Demonstrates the ability to identify and deal with priorities promptly.

Is competent in completing routine as well as additional duties.

Is familiar with all safety procedures and guidelines pertaining to the equipment being used.

Monitors compliance with regulatory standards.

Follows fire and safety procedures; knows personal role in emergencies.

Consults with leadership in matters of uncertainty.

Supports management in decisions and/or policy changes.

Holds meetings as appropriate to share information.

Communicates policies and procedures as appropriate.

Maintains consistent effective communication through daily interaction/observation of work performance.

Leads a team of colleagues in human resource initiatives including but not limited to; performance management; education and development; selection and retention; workforce planning; coaching and counseling; and supporting activities that promote colleague engagement and satisfaction. 

Leads or supports the financial resource functions including but not limited to; managing expenses; preparing, monitoring and executing within limits of the budget; monitors productivity standards; manages the purchasing process and all decisions related to the finances for the area of responsibility. 

Leads or supports change and process improvement initiatives including but not limited to; strives for standard, efficient and value-added processes; communicates a clear vision; influences and motivates others; and develops strong relationships with key stakeholders. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Leadership

Standing

X

Walking

X

Sitting

X

Lifting

X

20 lbs.

Carrying

X

20 lbs.

Pushing

X

20 lbs.

Pulling

X

20 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Other

X