Quality Analyst

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

The Quality Analyst supports quality, patient safety and patient experience through the collection, analysis and presentation of data. Works in collaboration with clinical and non-clinical departments to guarantee accuracy, completeness, consistency, and validity of organizational data.

Bachelor’s in Business Administration, Mathematics, Statistics or related field is required. 

High School Diploma or equivalent plus five years of experience in healthcare, statistics, or related field may be considered in lieu of degree.

2 years of experience in a healthcare environment is preferred.

N/A

Ability to analyze and interpret data, ensuring data integrity.

Strong written, verbal and listening skills.

Demonstrates a high commitment to quality and safety.

Ability to handle multiple priorities and strict deadlines.

Understands graphic visual tools for presentation of data.

Highly thorough and dependable.

Demonstrates a high level of accuracy.

Ensures timely preparation and/or submission of required data/metrics.

Assists in gathering information for the preparation of reports and statistics for Quality.

Arranges data in a presentable format in an accurate and timely manner based on intended audience.

Works in collaboration with the operations and local teams in support of Quality goals.

Analyzes data and performs quality checks and audits on data samples to ensure the accuracy, reliability, and completeness based on data definitions.

Collects and analyzes safety/quality trends, performance, and metrics across the expected timeframes, incorporating continued process improvement (CPI) techniques for efficiencies.

Participates in user testing of data, identifies problems with data, records and reports problems.

Provides expert advice and assistance in matching needs and application functionality through understanding of operations, quality systems and other health applications.

Evaluates the effectiveness of process improvements to ensure and sustain compliance standardization across the System.

Routinely reviews the quality analysis processes to ensure state and federal guidelines are in compliance.

Possess the information, skill, and understanding of the work to be performed.  Actively participates in continuing education opportunities and maintains certifications, licensure as appropriate.

Abides by all safety requirements including demonstrating proper hand hygiene and wearing of Personal Protective Equipment (PPE), if applicable. 

Complies with all standards, policies and procedures including dress code, attendance and punctuality.  Attends required in-services and meetings and completes all mandatory competencies by deadline. Commits to keeping all patient, student or colleague information confidential and maintains ongoing communication and collaboration with team members. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Administrative

Standing

X

Walking

X

Sitting

X

Lifting

X

20 lbs.

Carrying

X

20 lbs.

Pushing

X

20 lbs.

Pulling

X

20 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme Cold

X

Extreme Heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Other