Assists in direct supervision and oversight of daily operations of the unit and staff. |
Assists nursing leadership in coordinating interdepartmental activities within area of responsibility providing expertise and resources to ensure quality patient care |
Serves as a front-line resource for physicians and other health care providers relating to patient care in the area of specialty. |
Enforces policies and procedures for operations to enhance quality patient care and services |
Collaborates with other care team providers to assure team provides excellence in patient care. |
Provides hands-on patient care when required to assure patient care needs are met. |
Assist manager in creating action, business, and financial plans to achieve unit and/or departmental goals. |
Addresses patient and customer needs and responds to patient and customer concerns, identifying ways to improve patient and customer relations. |
May lead and participates in unit and /or departmental meetings sharing all required and necessary information to staff and other healthcare providers. |
Communicates policies and procedures as directed. |
Supports an environment which recognizes and values differences in staff, physicians, patients, and communities. |
Engage staff and other care providers in decision making. Supports decisions that are patient centered and supports an environment conducive to opinion sharing. |
Builds credibility with physicians as a champion for patient care. |
Confronts and addresses or if necessary reports inappropriate behavior towards patients and staff to resolve conflict |
Collaborates as needed with medical staff leaders in determining necessary patient care services and developing patient care protocols, performance issues. |
Collaborates with nursing management and physicians to determine patient care equipment and facility needs. |
Assist the nurse manager in determining current and future staffing needs for nursing care |
Identifies educational needs of existing and potential nursing staff and builds rapport with nursing programs to collaborate in evaluating quality of graduating clinicians and develop mechanisms to enhance quality. |