Coordinator-Mission Outreach Operations

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

The Coordinator–Mission Outreach Operations supports procurement and recipient services at Hospital Sisters Mission Outreach to build and maintain relationships with regional medical supply/equipment donors, facilitates customer support for international recipients, and provides logistical support to achieve the highest possible quality and efficiency for operations (procurement and customer services).

Bachelor’s degree in Health Sciences, Biomedical Engineering, International Relations/Business, Public Health or related field is required.

High School Diploma or GED and 5 years of logistics, project management, supply chain, customer service or biomedical equipment experience may be considered in lieu of an Bachelor's degree. 

3-5 years of work experience in logistics, project management, supply chain, customer service, or biomedical equipment is required.

Experience with international travel is required.

Ability to speak Spanish and/or French fluently is preferred.

Experience with Biomedical technology/equipment is preferred.

N/A

Strong listening and written/verbal communication skills.

Effective interpersonal skills and cultural competency.

Excellent organizational and critical thinking skills.

Demonstrated ability to manage multiple projects to completion.

Ability to analyze and interpret financial and performance data.

Effective materials and inventory management skills.

Handles customer service needs and project evaluations.                                                                  

Manages invoicing process for global recipients and supply/equipment donors.                                  

Analyzes current processes to ensure cultural competence and relevance.                                         

Assists with entering product into inventory system.                                                                       

Researches monetary and in-kind donation prospects.                                                                                              

Travels locally (throughout Midwest) to meet with current and potential product donors.      

Writes detailed reports and recommendations for process improvement.                                             

Travels to international partners to carry out inventory management evaluations; meets with recipients to determine effectiveness of donation processes. 

Possess the information, skill, and understanding of the work to be performed.  Actively participates in continuing education opportunities and maintains certifications, licensure as appropriate.

Abides by all safety requirements including demonstrating proper hand hygiene and wearing of Personal Protective Equipment (PPE), if applicable. 

Complies with all standards, policies and procedures including dress code, attendance and punctuality.  Attends required in-services and meetings and completes all mandatory competencies by deadline. Commits to keeping all patient, student or colleague information confidential and maintains ongoing communication and collaboration with team members. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Support Services

Standing

X

Walking

X

Sitting

X

Lifting

X

50 lbs.

Carrying

X

50 lbs.

Pushing

X

50 lbs.

Pulling

X

50 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme Cold

X

Positions in this category may experience any of

these conditions in his/her work environment.

Extreme Heat

X

Positions in this category may experience any of

these conditions in his/her work environment.

Humid

X

Positions in this category may experience any of

these conditions in his/her work environment.

Wet

X

Positions in this category may experience any of

these conditions in his/her work environment.

Noise

X

Positions in this category may experience any of

these conditions in his/her work environment.

Hazards

X

Positions in this category may experience any of

these conditions in his/her work environment.

Temperature Change

X

Positions in this category may experience any of

these conditions in his/her work environment.

Atmospheric Conditions

X

Positions in this category may experience any of

these conditions in his/her work environment.

Vibration

X

Positions in this category may experience any of

these conditions in his/her work environment.

Other

Positions in this category may experience any of

these conditions in his/her work environment.