Medical Assistant-Occupational Health

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

In addition to all Medical Assistant functions, performs a wide variety of activities that support occupational health services, which may include both direct patient care, as well as office functions, depending on the size of the assigned area. Direct patient care may include working with occupational health patients of all ages, in-person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills. All patient care is provided under the direct supervision of the physician and/or Advanced Practice Clinician. Medical assistants may also engage in reception activities, greeting and assisting patients and visitors, and helping to complete the business side of a patient visit.

High School Diploma or GED is required.

Graduate from accredited medical assistant program with coursework in pharmaceuticals and medicine administration practicum or 1 year of medical assistant experience is required.

One year of clinical experience in an occupational health setting is preferred.

Basic Life Support Certification (BLS) is required within 60 days of hire.

Medical Assistant (MA) Certification/Registration required or must be obtained within 90 days of start date from one of the following credentialing organizations:

1. Certified MA from American Association of Medical Assistants (AAMA)

2. Registered MA from American Medical Technologists (AMT)

3. National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT)

4. Certified Clinical MA (CCMA) from National Healthcare Association (NHA)

5. Registered MA from American Allied Health (AAH)

6. Nationally Registered CMA (NRCMA) from National Association for Health Professionals (NAHP)

7. Clinical Medical Assistant Certification (CMAC) or Medical Assistant Certification (MAC) from American Medical Certification Association (AMCA)

8. Podiatric MA Certified (PMAC) from American Podiatric Medical Association (APMA)

9. Certified Ophthalmic Assistant (COA) from International Joint Commission on Allied Personnel in Ophthalmology (IJCAHPO)

10.   Certified Clinical MA (CCMA) from National Performance Specialists (NPS)

Certification as an urine DOT substance testing collector within 90 days of employment is required.

Certification as a breathe DOT substance testing collector within 90 days of employment is required.

Strong verbal and written communication skills with the ability to build strong customer relations.

Ability to build strong customer relations.

Ability to represent the company with external constituents.

Demonstrated ability to maintain confidential information.

Seeks to acquire knowledge in area of specialty.

Demonstrates knowledge and skill necessary to provide age appropriate care to all patients/families served.

Basic understanding of electronic medical records desired.

Performs various testing specific to Occupational Health such as:  audiometric testing, respiratory fit testing, customized lift testing, etc.

Performs substance testing – drug (urine, hair, saliva and fingernail) and alcohol (breath and saliva) both in clinic and off-site.

Assists with various aspects of diagnostic testing which may include pulmonary function tests, obtaining and/or preparing specimens, labeling/recording, and communicating results.

Regularly interfaces directly with key client contacts regarding results, paperwork and on-site testing.

Assists healthcare providers with the patient care process, in person and over the telephone.

Is responsible for working with incoming mail, pulling medical records for appointments, phone messages, billing requests and reports, assisting in making sure that key components of the record are in place, transcribing dictation and filing medical records.

Performs miscellaneous CLIA-waived testing which may include checks for throat pathogens, sexually transmitted diseases, urine dipsticks, and pregnancy tests.

Performs DNA testing (hair, saliva and prenatal blood) both in clinic and off-site (courthouses and correctional facilities (city, county, state and federal)).

Complies with all clinic policies and procedures including, but not limited to, blood borne pathogens, chemical safety, laboratory, administrative, and system responsibility.

Practices and documents according to scope and current standard of care ensuring that entries are legible and complete.

Assists in various aspects of patient flow process including, but not limited to performing front office reception and billing office duties, securing/stocking necessary supplies, preparing exam room and patient for examination, assisting the provider with the exam or procedure, and cleaning/disinfecting exam/treatment area after use, performing various laboratory duties.

Performs EKG’s/rhythm strips, and places/removes Holter monitors, if trained.

Possess the information, skill, and understanding of the work to be performed.  Actively participates in continuing education opportunities and maintains certifications, licensure as appropriate.

Reduces the risk of healthcare acquired infections through compliance with current CDC hand hygiene guidelines and facility policies including the wearing of Personal Protective Equipment (PPE), if applicable.  Utilizes standard precautions during patient contact and when handling contaminated materials.  Demonstrates compliance with National Patient Safety Goals.

Complies with all standards, policies and procedures including dress code, attendance and punctuality.  Attends required in-services and meetings and completes all mandatory competencies by deadline.  Commits to keeping all patient, student or colleague information confidential and maintains excellent interpersonal communication with the health care team colleagues.

Emphasizes a holistic approach to patient care-attending to body, mind, and spirit while upholding ethical principles with patient care and all other aspects of work.  Actively involves the patient and family in decisions about care.  Promotes quality care by participating in organizational councils/committees and/or support of related process.  Documents services provided to patients in the electronic medical record in accordance with policy and requirements. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Patient Care Support

Standing

X

Walking

X

Sitting

X

Lifting

X

50 lbs.

Carrying

X

50 lbs.

Pushing

X

50 lbs.

Pulling

X

50 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme Cold

X

Extreme Heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Positions in this category may experience a

temperature change in his/her work environment.

Atmospheric Conditions

X

Vibration

X

Other