Manager-Security-SMG

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

The Manager-Security provides safety and security services to ensure the well-being of both people and property.  This role is responsible for the Environment of Care relating to Safety and Security, and has an active role on the Fire Response Team. 

Bachelor’s degree in business administration, cybersecurity, information systems, or related field is required. 

High School Diplomas plus 5 years security experience may be considered in lieu of degree. 

2 years of security experience is required.

3 years of progressively more responsible leadership experience is required.

Basic Life Support (BLS) is required within 90 days of hire.

Valid driver’s license and insurable in order to operate HSHS vehicles is preferred.

Encourage membership with International Association of Healthcare Safety & Security (IAHSS) and or ASIS International.  A certification from either organization is a plus.

Ability to handle sensitive or difficult issues with grace, respect, and confidence by remaining clear-headed, objective, and focused while inspiring others to do the same.

Ability to collect and analyze the most essential information to assess situations and issues.

Possesses strong knowledge of product and service lines, system initiatives and organizational strategies to identify, align, and optimize resources.

Ability to implement and evaluate new and existing programs and services to ensure the highest level of quality patient care and customer service.

Ability to provide ongoing coaching (meaningful feedback) and mentoring to aid in the development needs of colleagues.

Demonstrate personal integrity, exhibit high ethical standards and serve as a positive example of why others should trust the direction of the organization.

Maintains an active role on the Fire Response Team. Assists in the maintenance of the Environment of Care standards relating to Safety and Security.

Responsible for coordination of orientation, training, education and competency assessment of colleagues.

Assists with establishment of goals and objectives for improving outcomes.

Creates processes and assign responsibilities to ensure compliance and documentation is in place for: Fire drills; Eye wash station inspections; Risk assessments; Fire extinguisher inspections; Environmental tours; Other compliance areas as assigned.

Participates in quality improvement initiatives through data collection and/or performance monitoring.

Builds awareness of service improvement initiatives.

Actively solicit and listen to others’ ideas and concerns and respond in an appropriate manner.  Addresses any daily operational issues and problem solves as required.

Assists patients and visitors into the building and/or to their vehicles.  Assists coworkers with violent or disorderly patients and visitors.  Assists law enforcement agencies with suspects, prisoners, and other items as requested.

Responds to all codes and alarms immediately.

Compiles a running service log and complete paperwork prior to the end of shift.

Monitors security cameras during shifts and as time permits.  Continually monitor campus for items needing corrective action.  Monitors property on a regular basis.  Monitors doors in accordance to lock patrol schedule.  Monitors staff safety in the parking lot as shifts change and throughout the shift.  Monitors doors in accordance to lock patrol schedule.  Monitors staff safety in the parking lot as shifts change and throughout the shift.

Patrols property for fire and safety hazards.  Keep entrance areas clean of snow and debris.

Ensures compliance with Federal Minimum Level of Readiness (MLoR) Indicators.

Conducts emergency preparedness drills.  Maintains the Emergency Operations Manual.

Leads a team of colleagues in human resource initiatives including but not limited to; performance management; education and development; selection and retention; workforce planning; coaching and counseling; and supporting activities that promote colleague engagement and satisfaction. 

Leads or supports the financial resource functions including but not limited to; managing expenses; preparing, monitoring and executing within limits of the budget; monitors productivity standards; manages the purchasing process and all decisions related to the finances for the area of responsibility. 

Leads or supports change and process improvement initiatives including but not limited to; strives for standard, efficient and value-added processes; communicates a clear vision; influences and motivates others; and develops strong relationships with key stakeholders. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Leadership

Standing

X

Walking

X

Sitting

X

Lifting

X

20 lbs.

Carrying

X

20 lbs.

Pushing

X

20 lbs.

Pulling

X

20 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Other

X