Digital Production Specialist

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

The Digital Production Specialist provides design, development, and production support to the Digital Experience team across a multitude of content management platforms. In addition, the Digital Production Specialist supports HSHS marketing initiatives by using various digital tools and software to create a well-rounded, interactive, and engaging digital experience for all users.

High School diploma or equivalent is required.

Bachelor’s degree in Digital Marketing, Web Design, UI/UX (User Interface/User Experience), or related field is preferred.

2 years of experience in digital marketing, web design, UI/UX, or related field is required.

Health care experience is strongly preferred.

N/A

Strong working knowledge of tools and best practices in digital production, content management, web design and development, SEO and accessibility, email marketing, reputation management, analytics and UI/UX.

Exceptional communication and collaboration skills to coordinate with stakeholders, vendors, and team members.

Proficient in the use of approved administrative software including Adobe Creative Cloud and Microsoft Office Suite, including PowerPoint, Word, Excel and Teams.

Supports the implementation, maintenance, and optimization of all HSHS digital platforms, including website, intranet, email marketing systems, and online reputation management tools.

Creates, edits, and maintains compelling digital content while collaborating with subject matter experts, marketing teams, and internal stakeholders to ensure accuracy and strategic alignment.

Supports strategic marketing initiatives through technical implementation, content optimization, and campaign execution across digital platforms.

Develops and maintains design, technical, and content standards across digital properties, ensuring consistency with brand and editorial guidelines.

Monitors and analyzes digital platform performance, making data-driven recommendations and implementing improvements to enhance user experience, content effectiveness, and technical performance.

Collaborates with third-party vendors and internal IT colleagues on platform enhancements, technical issue resolution, and new digital solutions.

Leads training and support for content authors and digital platform users across the organization, promoting best practices in digital content creation and management.

Stays current with digital trends, technologies, and best practices to recommend and implement innovative solutions that advance HSHS's digital presence and capabilities.

Possess the information, skill, and understanding of the work to be performed.  Actively participates in continuing education opportunities and maintains certifications, licensure as appropriate.

Abides by all safety requirements including demonstrating proper hand hygiene and wearing of Personal Protective Equipment (PPE), if applicable. 

Complies with all standards, policies and procedures including dress code, attendance and punctuality.  Attends required in-services and meetings and completes all mandatory competencies by deadline. Commits to keeping all patient, student or colleague information confidential and maintains ongoing communication and collaboration with team members. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Administrative

Standing

X

Walking

X

Sitting

X

Lifting

X

20 lbs.

Carrying

X

20 lbs.

Pushing

X

20 lbs.

Pulling

X

20 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme Cold

X

Extreme Heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Other