Supervisor-Security & Emergency Management

J  o  b    D  e  s  c  r  i  p  t  i  o  n

          Joy                         Care                      Competence                    Respect

Position Summary

The Supervisor – Security & Emergency Management is responsible for overseeing daily security operations while providing market-level leadership for emergency preparedness, mitigation, response, and recovery efforts. This role ensures a safe and secure environment for patients, visitors, and staff while advancing a comprehensive and compliant Emergency Management Program. The Supervisor leads staff, coordinates with internal and external partners, and supports organizational readiness across complex clinical and operational settings.

Associate's degree in Criminal Justice, Security, Safety, Emergency Management, Public Safety, Fire Science, or a related field is required.

A high school diploma or equivalent plus three years of experience in security, public safety, or law enforcement may be considered in lieu of an associate's degree.

Three years of experience in healthcare security, law enforcement, or safety is required.

One year of demonstrated leadership experience is required.

Five years of experience in healthcare security and/or safety is preferred.

Management of Aggressive Behavior (MOAB) certification is required within one year of hire.

Excellent communication, interpersonal, and problem-solving skills.

Demonstrated ability to provide high-quality customer service and work collaboratively in a team environment.

Strong understanding of electronic security systems and advanced knowledge of safety, security, and emergency response practices in a healthcare environment.

Knowledge of non-security software systems such as Microsoft Office.

Excellent communication skills, with the ability to interact effectively with a diverse population, including hospital staff, visitors, and external agencies.

Demonstrated ability to maintain confidential information.

Excellent time management skills.

Supervises daily security operations, including staffing, scheduling, performance management, and team development.

Responds to and oversees security incidents, workplace violence events, and emergency situations, ensuring appropriate resolution and documentation.

Conducts patrols, monitors surveillance and access control systems, and maintains situational awareness of high-risk areas.

Reviews and approves incident reports, ensuring accuracy, completeness, and timely entry into reporting systems.

Enforces access control measures and hospital safety and security policies across the campus.

Collaborates with law enforcement, fire, EMS, and other external agencies during incidents and emergency responses.

Leads or supports investigations, root cause analyses, and implementation of corrective actions and best practices.

Participates in Physical Environment, Safety, and Security committees, contributing to program improvements and regulatory compliance.

Conducts risk, threat, and vulnerability assessments and implements mitigation strategies.

Provides market-level leadership for the Emergency Management Program, ensuring alignment with regulatory standards and organizational priorities.

Leads the Hazard Vulnerability Analysis (HVA) process and oversees plan development, updates, and standardization.

Serves in a leadership role within the Incident Command Structure and coordinates response efforts during activations.

Ensures readiness of Incident Command Centers and emergency communication protocols.

Develops, coordinates, and evaluates emergency drills and exercises in collaboration with leadership and committees.

Participates in the on-call rotation and supports system-wide emergency response and communication efforts as needed.

Leads a team of colleagues in human resource initiatives including but not limited to; performance management; education and development; selection and retention; workforce planning; coaching and counseling; and supporting activities that promote colleague engagement and satisfaction. 

Leads or supports the financial resource functions including but not limited to; managing expenses; preparing, monitoring and executing within limits of the budget; monitors productivity standards; manages the purchasing process and all decisions related to the finances for the area of responsibility. 

Leads or supports change and process improvement initiatives including but not limited to; strives for standard, efficient and value-added processes; communicates a clear vision; influences and motivates others; and develops strong relationships with key stakeholders. 

The purpose of this job description is to provide a summary of the major responsibilities performed by colleagues in this position. Colleagues may be requested to perform tasks other than those specifically presented in this job description.  Variances in job duties performed may exist between facilities, and colleagues may perform other related duties as assigned to meet the needs of the organization.

PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

Physical, Mental and Environmental Requirements Category:

Leadership

Standing

X

Walking

X

Sitting

X

Lifting

X

20 lbs.

Carrying

X

20 lbs.

Pushing

X

20 lbs.

Pulling

X

20 lbs.

Climbing

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Reaching

X

Use of Hands/Dexterity

X

Talking

X

Hearing

X

Eye/Hand/Foot Coordination

X

Extreme cold

X

Extreme heat

X

Humid

X

Wet

X

Noise

X

Hazards

X

Temperature Change

X

Atmospheric Conditions

X

Vibration

X

Other

X